Passenger Feedback Survey

We appreciate your feedback to help us improve your flying experience

✓ Your feedback has been submitted successfully. Thank you for flying with ZIPAIR!

All required questions must be answered. Use tab to move through the survey. In the matrix, each row is one experience and each column is a rating choice.

1

Each row is one experience area. Choose one rating for every row.

ZIPAIR satisfaction rating matrix
Experience Very
Satisfied		 Satisfied Somewhat
Satisfied		 Somewhat
Dissatisfied		 Dissatisfied Very
Dissatisfied		 N/A
Ease of use on our website/app
Ease of the check-in process
Seat comfort (space and comfort)
Quality of the free in-flight Wi-Fi
Airport staff service
Cabin crew service
Overall satisfaction with the purchase price
2

Choose one number from 0 to 10. Zero means not at all likely and ten means extremely likely.

Not at all likely Extremely likely
3

Optional feedback. Maximum 1,000 words.

0 / 1,000 words